top of page


  • What services do you offer?
    We offer a variety of carpet cleaning services, including deep cleaning, steam cleaning, stain removal, pet odor removal, and rug cleaning. We also offer upholstery cleaning and tile and grout cleaning.
  • What methods do you use?
    We use professional-grade cleaning equipment and eco-friendly cleaning solutions. We choose the best method for your specific needs and carpet type.
  • Are your cleaning solutions safe for pets and children?
    Yes, we use non-toxic, pet-safe, and child-safe cleaning solutions.
  • Do I need to move all my furniture before you arrive?
    We can move light furniture for you. However, it is best to move any heavy furniture or valuables out of the way before we arrive.
  • How long does the cleaning process take?
    The cleaning time will vary depending on the size of the area, the level of cleaning required, and the drying time. We will give you an estimated time frame when you schedule your appointment.
  • Will my carpets be dry when you leave?
    Most carpets will be dry within 2-4 hours after cleaning. However, drying time can vary depending on the humidity levels and air circulation in your home. We can provide you with tips on how to speed up the drying process.
  • What areas do you serve?
    Greater Portland area.
  • Why choose Clean Factor?
    Experienced and Certified Technicians: Our team is highly trained and certified, ensuring it can handle any cleaning challenge. Safe and Eco-Friendly Products: We use eco-friendly and pet-safe cleaning solutions for a healthy and responsible approach. Advanced Equipment: We utilize state-of-the-art equipment to deliver powerful and efficient cleaning results. Satisfaction Guaranteed: We stand behind our work and offer a 100% satisfaction guarantee. Flexible Scheduling: We work around your busy schedule to ensure your cleaning is completed at your convenience.
  • How much does your service cost?
    The cost of our services varies depending on the size of the area, the level of cleaning required, and any additional services you request. We offer free estimates, so please contact us for a quote.
  • What payment methods do you accept?
    We accept cash, credit cards, and checks.
  • How can I schedule an appointment?
    You can schedule an appointment online, by phone, or by email. 503-313-9308​
  • Do I need to be home while you clean my carpets?
    No, you do not need to be home while we clean your carpets. However, someone needs to be home to let us in and out.
  • What happens if I need to cancel my appointment?
    Please give us at least 24 hours’ notice if you need to cancel your appointment.
  • How often should I have my carpets cleaned?
    The frequency of cleaning will depend on the amount of traffic your carpets receive. We recommend having your carpets cleaned at least once a year, but more often if you have pets or allergies.
  • What if my carpet is stained?
    We offer professional stain removal services. Please contact us for a quote.
  • Do you offer carpet repair services?
    No, we do not offer carpet repair services. However, we can recommend a qualified carpet repair company.
We hope this FAQ page has answered your questions. If you have any other questions, please do not hesitate to contact us.

Ready to Experience the Clean Factor Difference?

Get a free quote today and see how we can transform your dirty floors into sparkling havens of comfort and joy.

Thanks! We'll contact you shortly.

bottom of page